************ I purchased this item (x*), it wasnt as described and seemed to attract bi...
GetHuman-khjp's customer service issue with eBay from August 2018
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The issue in GetHuman-khjp's own words
************ I purchased this item (x*), it wasnt as described and seemed to attract birds rather than scare them. the seller agreed to refund me and i sent the items back. They have been received at the sellers warehouse (signed for). The seller is no refusing to refund the purchase, the last email i received from the seller a few days ago asked me to send a photograph of the ACTUAL item even though they've been sent back to the warehouse. I opened a case via eBay immediatley and today I received notification the case has been closed, I've searched eBay web site it seems there's no further action I can take !!! This seems very wrong not only has a seller received payment for an item and accepted the items return but eBay are, in my view colluding with him*her. Ive copies of all emails between myself and the seller especially the one where a refund is offered. I've a copy of the proof of the delivery of the items back to the sellers warehouse also.
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