************ I purchased this item (x*), it wasnt as described and seemed to attract bi...

GetHuman-khjp's customer service issue with eBay from August 2018

9907 similar
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-khjp to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-khjp's own words
************ I purchased this item (x*), it wasnt as described and seemed to attract birds rather than scare them. the seller agreed to refund me and i sent the items back. They have been received at the sellers warehouse (signed for). The seller is no refusing to refund the purchase, the last email i received from the seller a few days ago asked me to send a photograph of the ACTUAL item even though they've been sent back to the warehouse. I opened a case via eBay immediatley and today I received notification the case has been closed, I've searched eBay web site it seems there's no further action I can take !!! This seems very wrong not only has a seller received payment for an item and accepted the items return but eBay are, in my view colluding with him*her. Ive copies of all emails between myself and the seller especially the one where a refund is offered. I've a copy of the proof of the delivery of the items back to the sellers warehouse also.
GetHuman-khjp did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-khjp fixed the problem
We are waiting for GetHuman-khjp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-khjp fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-khjp
Aug 13th, 2018 - a yr ago
I have an issue with eBay too
Seen by 4 customers so far
Similar issue to 9907 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
GetHuman-khjp started working on this issue
Aug 13th, 2018 8:37pm
GetHuman-khjp indicated the issue is not fixed yet.
Aug 14th, 2018 6:58am