Received an item but it is faulty seller will not replace it. The item number is...

GetHuman847391's customer service issue with eBay from July 2018

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The issue in GetHuman847391's own words
Received an item but it is faulty seller will not replace it. The item number is ************. Its a replacement screen for an iphone *S. I received it a couple months ago, tried right away to install it and it didnt work. I took it apart several times and yesterday finally found out the answer. The number * and number * flex cable are reversed. I sent the sellers pictures of a proper one OEM and I sent pictures showing my cables as twisted. Thats why the screen goes out right away. I contacted the seller and he said sorry our return is * months. have a good day. Well its obvious that its built wrong. I have *** percent reviews because If I sent something wrong even if it cost me double and even * months later I make it good.
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eBay

Customer service issue
Reported by GetHuman847391
Jul 27th, 2018 - 10 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman847391 started working on this issue
Jul 27th, 2018 8:10pm