From: Andrei Pasternack *mailto:*****@***.com* *Sent: Friday, July **, **** **:** PM*To...

GetHuman918368's customer service issue with eBay from July 2018

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The issue in GetHuman918368's own words
From: Andrei Pasternack *mailto:*****@***.com* *Sent: Friday, July **, **** **:** PM*To: *****@***.com*Subject: Complaint about Order Item ID: ************ GENUINE UK Braun Oral-B Toothbrush Trickle Charger ,Charging Unit Type ******Hi,**I ordered * pcs GENUINE UK Braun Oral-B Toothbrush Trickle Charger ,Charging Unit Type ****. I received them * days ago. I was disappointed to see that this is not a genuine Oral B product, as ordered, it has no marking on it ( I can compare since I have one original Braun charger purchased few months ago in a shop together with the brush) and not even the Safety markings that are compulsory worldwide for electrical appliances. They look identical but yours is without safety marking .**In spite of it, I tried it and put the brush to charge. It charges the brush but it heats it unreasonable which leads me to the conclusion that in short time either the brush will burn, either the charger will burst. (I am an engineer by profession , so I know what I say). I would like to mention that the original Braun charger remains cold all the time , moreover, the brush is designed to stay on the charger ****. **I am really afraid to use it , I think that it might damage the brush (which is much more expensive) and God Forbid might cause a fire at my home due to excessive heating.**So, to cut a long story short, this product is a poor and dangerous surrogate , I ordered and purchased GENUINE UK Braun Oral-B Toothbrush Trickle Charger ,Charging Unit Type **** and I insist to receive such. **Please advise**Best Regards,**Andrei Pasternack
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Customer service issue
Reported by GetHuman918368
Jul 26th, 2018 - 10 mons ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
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GetHuman918368 started working on this issue
Jul 26th, 2018 9:33am