I purchased LED Rear Submersible Trailer Tail Lights Kit from archkintu (**) for...

GetHuman-aclemens's customer service issue with eBay from June 2018

5189 similar
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-aclemens to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-aclemens's own words
I purchased LED Rear Submersible Trailer Tail Lights Kit from archkintu (**) for $**.** as a Guest.* Item * : *************Transaction id : **************This item was paid for on June *, ****** My order was to have been delivered between June * to June * to my USPS mail box: Anna Clemens, P.O. Box ***, Lyman, WY *****. The purchase was made by my husband, DeWayne Erickson on his credit card, through PayPal. When I placed the order with my P.O. address, it was accepted. **archkintu refused to send the item stating my address is invalid. I have gotten my mail at that address for ** years. It is a small post office that has NO home delivery of mail. EVERYONE who lives in Lyman gets mail at the United States Post Office. I have No other mail address. I suggested DeWayne Erickson, P.O. Box ***, Lyman, WY ***** or my physical address as alternatives. Neither of these were acceptable.*My physical address **** CR *** ****, was not accepted when I placed the order. FedEx and UPS deliver to this address, no problem. Had the Lights been mailed soon after the order was placed, they would have been here on time.**I canceled my order since he refused to ship it and asked for a refund. He refused to refund my money, saying something about taking a loss, which I interpreted as meaning HE would have to take the loss, not me. NO refund has been posted to my husband's credit card.**I want archkintu to refund the money charged to my husband's card for for the lights I ordered. ASAP.
GetHuman-aclemens did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-aclemens fixed the problem
We are waiting for GetHuman-aclemens to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
How do I dispute an eBay purchase?How do I return an item for a refund on eBay?What happens if your eBay account is suspended?
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-aclemens fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-aclemens
Jun 29th, 2018 - a yr ago
I have an issue with eBay too
Seen by 2 customers so far
Similar issue to 5189 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
GetHuman-aclemens started working on this issue
Jun 29th, 2018 8:14pm
GetHuman-aclemens indicated the issue is not fixed yet.
Jul 9th, 2018 4:48pm