Good morning, i am having an issue with a seller on a rolex. I paid for the item on Jun...

GetHuman776029's customer service issue with eBay from June 2018

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The issue in GetHuman776029's own words
Good morning, i am having an issue with a seller on a rolex. I paid for the item on June *th and they have had my money since then and i have not seen any shipment information. I have requested a tracking number several times, but even after being assured one would be provided none have been provided. Payment cleared my bank instantaneously. They claim to ship within one business day, but have not so far. I am concerned that I will not my order, or will not receive an authentic watch. After doing research, I have found that it has been an issue for other buyers of this seller sending an item other than what was advertised. Please contact me with advise or procedure. Your assistance in addressing this matter will be greatly appreciated. I am a private citizen purchasing this watch and * other for my wife as anniversary presents and am not a reseller. The financial investment is significant for me. *Thank you
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Customer service issue
Reported by GetHuman776029
Jun 12th, 2018 - 9 mons ago
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Seen by 5 customers so far
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GetHuman776029 started working on this issue
Jun 12th, 2018 1:10pm
GetHuman776029 confirmed the issue is fixed. Hooray!
Jun 17th, 2018 1:44pm