Dear Customer Support Center,**My Ebay account has been hacked yesterday, due to which...
GetHuman693446's customer service issue with eBay from May 2018
Help with my eBay issue
First: share to improve GetHuman693446's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman693446 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman693446 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman693446's own words
Dear Customer Support Center,**My Ebay account has been hacked yesterday, due to which someone has ordered * Brother PT-**** Label Thermal Printers from seller tiffa.carri in * different transactions (at **:** and at **:**) from my account and with my credit card.**Unfortunately I cannot provide a transaction ID at this point as it is not yet shown in my transaction history. However, I can provide the IP address which is **.***.***.** - that IP address does not belong to me, please see my previous transactions as reference.**I would like to ask you to cancel these payments and refund the money to my card*account. I have already visited my bank where I got the information that this can only be arranged via Paypal as the transaction was made via this system.**Please cancel the mentioned transactions as soon as possible and let me know about the results or any further steps needed.**Thank you very much in advance!
GetHuman693446 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman693446 fixed the problem
We are waiting for GetHuman693446 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.