Hello,*item *************, ending on Jul-**-** **:**:** PDT - Dell Windows ** Pro WIFI...

GetHuman-jhschlak's customer service issue with eBay from May 2018

3 views
 | 
74 similar
 | 
0 following
Help with my eBay issue
How did GetHuman-jhschlak do it?
Waiting to hear how GetHuman-jhschlak fixed the problem to share with other customers.
The issue in GetHuman-jhschlak's own words
Hello,*item *************, ending on Jul-**-** **:**:** PDT - Dell Windows ** Pro WIFI intel i* *.*GHZ *GB RAM ***GB SFF PC Computer Fast*I purchased a PC (item description above) from ebay seller Colgantech (who now appears to have a username of SJsystems). The seller advertised the PC to have a one year warranty. Last week, my PC would not turn on and I have tried multiple times to contact the seller for help. I called, emailed and sent a message through the eBay app. I have received no replies. He still has an eBay store and is advertising his PC's as having a one year warranty. It appears that this seller is not honoring the warranty that he is advertising and is misleading his customers. I have been an eBay user since **** and have had great interactions with buyers and sellers. However this type of seller is ruining the eBay experience and needs to be handled by you as you are his selling platform. I appreciate any help you can give.*Thanks,*Jeffrey Schlak*eBay user name: jhschlak
GetHuman-jhschlak did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-jhschlak fixed the problem
We are waiting for GetHuman-jhschlak to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-jhschlak fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman-jhschlak
May 17th, 2018 - 10 mons ago
I have an issue with eBay too
Fixed
Seen by 3 customers so far
Similar issue to 74 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-jhschlak started working on this issue
May 17th, 2018 12:17pm
GetHuman-jhschlak confirmed the issue is fixed. Hooray!
May 20th, 2018 6:11pm