Hello,*item *************, ending on Jul-**-** **:**:** PDT - Dell Windows ** Pro WIFI...

GetHuman-jhschlak's customer service issue with eBay from May 2018

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The issue in GetHuman-jhschlak's own words
Hello,*item *************, ending on Jul-**-** **:**:** PDT - Dell Windows ** Pro WIFI intel i* *.*GHZ *GB RAM ***GB SFF PC Computer Fast*I purchased a PC (item description above) from ebay seller Colgantech (who now appears to have a username of SJsystems). The seller advertised the PC to have a one year warranty. Last week, my PC would not turn on and I have tried multiple times to contact the seller for help. I called, emailed and sent a message through the eBay app. I have received no replies. He still has an eBay store and is advertising his PC's as having a one year warranty. It appears that this seller is not honoring the warranty that he is advertising and is misleading his customers. I have been an eBay user since **** and have had great interactions with buyers and sellers. However this type of seller is ruining the eBay experience and needs to be handled by you as you are his selling platform. I appreciate any help you can give.*Thanks,*Jeffrey Schlak*eBay user name: jhschlak

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eBay

Customer service issue
Reported by GetHuman-jhschlak
May 17th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 74 others
0 customers following this
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Timeline

GetHuman-jhschlak started working on this issue
May 17th, 2018 12:17pm
GetHuman-jhschlak confirmed the issue is fixed. Hooray!
May 20th, 2018 6:11pm