Tracked my item from Portugal said delivered ** days ago but never delivered to my hous...

GetHuman641267's customer service issue with eBay from April 2018

2 views | 82 similar | 0 following
Help with my eBay issue
First: share to improve GetHuman641267's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman641267 to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman641267 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman641267's own words
Tracked my item from Portugal said delivered ** days ago but never delivered to my house as my mom is always home especially on day Canada post said they delivered to my home item never came to my house I called following day after eBay messaged item delivered? Contacted Canada post they said package was delivered somewhere else but could not tell me where said I need to contact seller n seller needed to contact eBay to complain that package shipped to someone else house n when eBay contacts them they open investigations as to where exactly mailperson delivered my said package a case was opened against seller but no response as to if he contacted eBay to complain just contact me to ask to close casehe further alleged that I was trying to scam him I even explained the item I purchased from him has high sentimental value to me as was last t shirt my first cousin was wearing before he passed away I told him I have perfect eBay record as a purchaser always pay immediately not a scammer as accused I would have paid just about anything for that shirt please help me need Canada post contacted to explain *complain some one else received my package very upsetting experience!canada post knows where it went but won’t help me EBay needs to step in I have ordered many items before with no issues and few after without issue but if no results I think I will no longer be happy to use EBay

GetHuman641267 did not yet indicate what eBay should do to make this right.

How GetHuman641267 fixed the problem

We are waiting for GetHuman641267 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman641267 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman641267
Apr 30th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 82 others
0 customers following this


GetHuman641267 started working on this issue
Apr 30th, 2018 12:54pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians