Hello,**I ordered * item sold by amazing-sale on Nov **, *****Built in Motion Plus R...

GetHuman-ravlicm's Refunds and Returns issue with eBay from April 2018

5 views | 30377 similar | 0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-ravlicm to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-ravlicm's own words
Hello,**I ordered * item sold by amazing-sale on Nov **, *****Built in Motion Plus Remote&Nunchuck Controller * Case for Nintendo Wii&Wii AM*( ************ ).*They sent me a defective product. They promised to send a new one that was visible from the correspondence.**. april **** - You sent mail to me to escalate my case with eBay Customer Support , and when I chose it, I offered to contact the seller. I wrote that I wanted to make a refund because I did not get the product! He did not answer me and I did not get a refund.*It is not true that I did not contact the seller! I was looking for a refund and I did not get it! And you closed the case!**( ************ ) * pieces usd**,** * **,** usd* **,** usd**Here's what happened*Apr. **You sent a message*CommentsI did not get the products I ordered I would ask you to make a refund. Best regards!*Mar. **You sent a message*CommentsOk I will wait! Best regards,*Mar. ***The seller sent a message*Commentsdear friend thank you for your reply we have reshipped your item, would you mind wait more *-* days? if you still have not receive in that time, we must refund to you, hope you can understand have a nice day*Mar. ***You sent a message*CommentsI have not received the requested product yet!*Mar. **The seller sent a message*CommentsDear customer really thanks for your kindly reply, ok we got it, we will resend a new item to you within ** hours have a nice day my freind, hope everything will be fine. we promise you that if you have any question of it at that time, we must refund you, is that ok? yours sincerely*Mar. ***You sent a message*CommentsPlease, send me then two new, but please test them if you can before sending! I checked in to the post office nothing came! Best regards,*Mar. ***You sent a message*CommentsPlease, send me then two new, but please test them if you can before sending! ! I checked in to the post office nothing came ! Best regards,*Mar. ***The seller sent a message*CommentsDear buyer, sincerely sorry to hear that you still haven*t received it, but please understand that shipping is out of our control and may be delayed by customs clearance,weather etc. or may be detained by your local post office, have you checked it there? how about we send a new one to you? we will use a faster shipping method, which only takes about **-** days to arrive, is that ok to you? may be delayed by customs clearance,weather etc. Or what’s your idea? please feel free to tell us, we must do all we can to make you satisfied. :) waiting for your reply!*Mar. ***You didn't get the item*You requestedA refund*CommentsI have not yet received the replacement product you promised to send me?! *And now they sending me that you've closed the case ?! What should I do?!**Best regards,***-- *Milica Ravlic Kristic *Kaje Adzic ******** Slavonski Brod*CROATIA

GetHuman-ravlicm did not yet indicate what eBay should do to make this right.

How GetHuman-ravlicm fixed the problem

We are waiting for GetHuman-ravlicm to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ravlicm fixes it.
This email address isn't valid

eBay

Refunds and Returns issue
Reported by GetHuman-ravlicm
Apr 28th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 30377 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman-ravlicm started working on this issue
Apr 28th, 2018 7:58pm
GetHuman-ravlicm indicated the issue is not fixed yet.
May 2nd, 2018 7:05am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians