hello, I have an order issue. **Order Date: Wednesday, **. April *****order number...

GetHuman-jaszun's Refunds and Returns issue with eBay from April 2018

22 views | 10000 similar | 0 following
Help with my eBay issue
First: share to improve GetHuman-jaszun's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jaszun to get a eBay rep on the line!
Always use the GetHuman Phone to call eBay. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-jaszun's own words
hello, I have an order issue. **Order Date: Wednesday, **. April *****order number: **************I received email form ebay telling me that:**"As you have certainly read in our offer, we carry out transaction verifications at random.*Unfortunately, we are forced to do this because immaterial goods, as in your case, are not secured by Paypal's Buyer Protection.**In order to do so, we need the following documents:*(*) a picture of the payment account owner's valid ID*passport*(*) a picture of the payment account owner, holding the ID*passport next to their face."**I send those photos yesterday but no anwer from ebay. That is why I want ebay to cancel my order and refund the money into my credit card (connected to paypal).**Can you tell me why this is taking you so long?

GetHuman-jaszun did not yet indicate what eBay should do to make this right.

How GetHuman-jaszun fixed the problem

We are waiting for GetHuman-jaszun to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jaszun fixes it.
This email address isn't valid


Refunds and Returns issue
Reported by GetHuman-jaszun
Apr 26th, 2018 - 5 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 10000 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username


GetHuman-jaszun started working on this issue
Apr 26th, 2018 4:45pm