I recently received my order from Ebay. It was * pairs of Ralph lauren shorts . They we...

GetHuman-corbeij's customer service issue with eBay (UK) from March 2021

Help with my eBay (UK) issue
The issue in GetHuman-corbeij's own words
I recently received my order from Ebay. It was * pairs of Ralph lauren shorts . They were too big. I requested a return. I printed the label. I contacted the seller to say I had downloaded the address label. I checked the address on the label with her. She told me that she had moved and gave me her new address. I asked her to change her address on Ebay so I could download a label with her new address on it. I explained if for some reason she didnt get it it might cause a problem if her current address did not match the Ebay address. She is now not answering me. What should I do

GetHuman-corbeij did not yet indicate what eBay (UK) should do to make this right.

How GetHuman-corbeij fixed the problem
I used Ebay chat and asked to speak to an agent
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eBay (UK)

Customer service issue
Reported by GetHuman-corbeij
Mar 25th, 2021 - 2 months ago
Fixed
Seen by 13 customers so far
Similar issue to 6917 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-corbeij started working on this issue
Mar 25th 8:22am
GetHuman-corbeij confirmed the issue is fixed. Hooray!
Mar 27th 5:13pm