I sold my item Black Sparkle mirror. I sent the item to my buyer by UPS courier. Tracki...

GetHuman5872779's customer service issue with eBay (UK) from March 2021

Help with my eBay (UK) issue
First: share to improve GetHuman5872779's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5872779 may need:
Username, Password, and Email address on the account
The issue in GetHuman5872779's own words
I sold my item Black Sparkle mirror. I sent the item to my buyer by UPS courier. Tracking no. *Z**R*X************When the item arrived it's smashed, I asked her to send me photos and she has sent *.*I contacted UPS to start a claim and they told me I have to go through ebay. I need to claim the £** for the maximum compensation and the cost of the courier £*.**.**I don't know where to start as this has never happened before.

GetHuman5872779 did not yet indicate what eBay (UK) should do to make this right.

How GetHuman5872779 fixed the problem

We are waiting for GetHuman5872779 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay (UK) customer problems.
How Do I Report a Seller on Ebay Uk?How do I get a refund from eBay UK?
Do you have a customer issue as well?
We can help you get eBay (UK)'s attention and get better help faster. Tap below to get started.
Having eBay (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eBay (UK)

Customer service issue
Reported by GetHuman5872779
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 6885 others
0 customers following this

Timeline

GetHuman5872779 started working on this issue
Mar 22nd 11:09am