I would like to report a seller who is refusing to refund me for a returned item which...

GetHuman-sjamil_'s Report a Seller issue with eBay (UK) from November 2020

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The issue in GetHuman-sjamil_'s own words
I would like to report a seller who is refusing to refund me for a returned item which he is disputing has not returned back to the warehouse. I returned * items to the same warehouse from * different sellers. The other seller refunded me for the return so it’s hard to believe how the other same item to the exact same warehouse was not returned. I have proof of return. Receipt with tracking number for all items returned to the same warehouse. **The seller (syst*gz) wouldn’t reply back to my messages so I opened a case and asked eBay to step in. He then was quick to reply and asked me to close the case and he will refund. So I did. I was tricked into doing this and he refused to refund again saying item hasn’t been located so will not refund. I can send you copies of proof of return and the messages from the seller. **I really hope someone can help me resolve this issue and get me back my refund. I am unable to re open case again.

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eBay (UK)

Report a Seller issue
Reported by GetHuman-sjamil_
Nov 5th, 2020 - 9 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 5917 others
0 customers following this
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Timeline

GetHuman-sjamil_ started working on this issue
Nov 5th, 2020 5:31pm
GetHuman-sjamil_ indicated the issue is not fixed yet.
Nov 6th, 2020 8:52am