Hi*I bought a Karstein Jam Session Jam and Jelly Cooker ****w on Sunday **th of October...

GetHuman-mansetam's Trouble Receiving a Payment issue with eBay (UK) from November 2020

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Hi*I bought a Karstein Jam Session Jam and Jelly Cooker ****w on Sunday **th of October **** but when I tried to use it, the time pannel got pushed in.*I contacted the seller to send the item back and asked him for an address explaining the problem. The seller did not tell me then that I will receive a free postage label and plus I read on the return details that it was the buyer's responsibility to pay for the postage so I sent the item through Royal Mail on the **th of October **** and this cost me £**.** on top of the cost of item £***.**. I then contacted the seller and saw that he has sent me free return postage but after I had already returned the item. Therefore I wrote to the seller and asked him if he could refund me the postage cost and item cost so £**.** plus £***.** but I received no reply from him! Please could you help me resolve this situation? I have also sent proof of postage to the seller on eBay!**Here the item detail:*ID number: ************.**Thanks*Mrs Manset Yao

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eBay (UK)

Trouble Receiving a Payment issue
Reported by GetHuman-mansetam
Nov 3rd, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5879 others
0 customers following this

Timeline

GetHuman-mansetam started working on this issue
Nov 3rd, 2020 7:13pm
GetHuman-mansetam indicated the issue is not fixed yet.
Nov 4th, 2020 7:24pm