I purchase an Apple lightning lead on **th May. *I requested a return and refund as I c...

GetHuman-pclp's Refund issue with eBay (UK) from July 2020

Help with my eBay (UK) issue
First: share to improve GetHuman-pclp's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pclp may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-pclp's own words
I purchase an Apple lightning lead on **th May. *I requested a return and refund as I couldn't get the lead to work on * different Apple devices. *th June*Fashionize (seller) asked for details on *th June.*I received a return postage label (Royal Mail) *th June.*I posted the lead on *th June. *ebay "track your return" on **th June.*Fashionize asked for tracking number (I gave them the ebay item number)**th June*Nothing heard from Fashionize or ebay until this morning *st July).*Same day Ebay closed the case as I had not returned the item within a given time frame (I had)*I did all that was asked but the case is closed. Please review this, accept that I am a good customer and refund the purchase price, inc postage. Thank you.**Paul Waterworth

GetHuman-pclp did not yet indicate what eBay (UK) should do to make this right.

How GetHuman-pclp fixed the problem

We are waiting for GetHuman-pclp to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay (UK) customer problems.
How Do I Report a Seller on Ebay Uk?How do I get a refund from eBay UK?
Do you have a customer issue as well?
We can help you get eBay (UK)'s attention and get better help faster. Tap below to get started.
Having eBay (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eBay (UK)

Refund issue
Reported by GetHuman-pclp
Jul 1st, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3201 others
0 customers following this

Timeline

GetHuman-pclp started working on this issue
Jul 1st, 2020 9:29am

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies