Dear Support,*I ordered an item which was delivered to Spar*eCP:TPEWWYPC * Barnwell Ro...

GetHuman2885617's Track a Package issue with eBay (UK) from May 2019

Help with my eBay (UK) issue
The issue in GetHuman2885617's own words
Dear Support,*I ordered an item which was delivered to Spar*eCP:TPEWWYPC * Barnwell Road*Cambridge Cambridgeshire CB* *RG*United Kingdom on ** May, **** *(Tracking number: Tracking number**************), however, I cannot collect this item because I did not received a collection code. In the order details, I see the following information: Order is being prepared. Since my package is already at the collection point I would like to collect this order today. Could you please generate the collection code?*Kind regards,*Dr Karolina Milowska
GetHuman2885617 did not yet indicate what eBay (UK) should do to make this right.
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How GetHuman2885617 fixed the problem
Solution: I called the helpline and received the letter code of the package. With this code, I went to the Spar. Unfortunately, they were not able to generate collecting code based on the letter code of the package. I called the helpline again and this time, after a long discussion between helpline and Spar, the collecting code was generated. In total, I spent approximately * hour in Spar trying to get my package.
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eBay (UK)

Track a Package issue
Reported by GetHuman2885617
May 8th, 2019 - 2 mons ago
I have an issue with eBay (UK) too
GetHuman2885617 shared how to fix
Seen by 6 customers so far
Similar issue to 1323 others
0 customers following this
Items needed
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GetHuman2885617 started working on this issue
May 8th 12:25pm
GetHuman2885617 confirmed the issue is fixed. Hooray!
May 8th 3:19pm