I purchased a tub of Wiltons Sprinkles at a cost of £*.** from Tradesofas via e-bay and...

GetHuman1823144's customer service issue with eBay (UK) from December 2018

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The issue in GetHuman1823144's own words
I purchased a tub of Wiltons Sprinkles at a cost of £*.** from Tradesofas via e-bay and found the sprinkles to be in a solid lump, on contacting Tradesofas they suggsted I should try breaking up the solid lump or sending back for a refund with a postage cost of £*.**. I have another recently purchased tub of sprinkles that are free particles and pourable from the tub which says that the Tradesofas supplied tub is unusable and on further inspetion of the two tubs it is very evident that the Tradesofas tub was labelled with very old style labelling and obvioulsy beyond any stock or sale date.*I don't believe I should be responsible for the postage cost of returning a 'Past sell by date' item and expect the seller to provide a full refund of th purchase price of £*.** and should they require the unopened item to be returned they provide a method of Free Postage.

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eBay (UK)

Customer service issue
Reported by GetHuman1823144
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 535 others
0 customers following this
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GetHuman1823144 started working on this issue
Dec 24th, 2018 3:49pm

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