Hi, I ordered item ************ under the impression I was going to get a book (made of...

GetHuman-t_belche's customer service issue with eBay (UK) from September 2018

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Hi, I ordered item ************ under the impression I was going to get a book (made of paper) from a UK based seller, I got a dvd from a company in America. The parcel had a return address on it so I sent it back to where it came from and contacted the supposed seller to inform them of this a request a refund. I'm still waiting for them to give me a meaningful response and haven't heard anything for some time now. I can't sent the dvd back to their UK address becasue it has already been sent to the return address which was on the packaging. *I was under the impression you actually had to own an item before you can sell it to someone else? superbookdeals is just buying things from America on other peoples behalfs without telling either party what's happening then pretending it's a UK dispatch and that the dvd is a 'hardcover' book. *I just want my money back plus the £*.** I spent posting it back to the actual seller. **regards**Tom
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eBay (UK)

Customer service issue
Reported by GetHuman-t_belche
Sep 4th, 2018 - 6 mons ago
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Sep 4th, 2018 6:55am
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Sep 4th, 2018 6:57am