Hi, I ordered item ************ under the impression I was going to get a book (made of...

GetHuman-t_belche's customer service issue with eBay (UK) from September 2018

1 view
 | 
134 similar
 | 
0 following
Help with my eBay (UK) issue
GetHuman-t_belche's next move: call eBay (UK).
The best way to get your problem resolved is to tap the button below to start calling eBay (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-t_belche may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-t_belche's own words
Hi, I ordered item ************ under the impression I was going to get a book (made of paper) from a UK based seller, I got a dvd from a company in America. The parcel had a return address on it so I sent it back to where it came from and contacted the supposed seller to inform them of this a request a refund. I'm still waiting for them to give me a meaningful response and haven't heard anything for some time now. I can't sent the dvd back to their UK address becasue it has already been sent to the return address which was on the packaging. *I was under the impression you actually had to own an item before you can sell it to someone else? superbookdeals is just buying things from America on other peoples behalfs without telling either party what's happening then pretending it's a UK dispatch and that the dvd is a 'hardcover' book. *I just want my money back plus the £*.** I spent posting it back to the actual seller. **regards**Tom
GetHuman-t_belche did not yet indicate what eBay (UK) should do to make this right.
I have an issue with eBay (UK) too
How GetHuman-t_belche fixed the problem
We are waiting for GetHuman-t_belche to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay (UK)'s attention and get better help faster. Tap below to get started.
Having eBay (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay (UK) email you?
This email address isn't valid
Follow this issue
See how GetHuman-t_belche fixes it.
This email address isn't valid

eBay (UK)

Customer service issue
Reported by GetHuman-t_belche
Sep 4th, 2018 - 6 mons ago
I have an issue with eBay (UK) too
Not resolved
Seen by 1 customer so far
Similar issue to 134 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-t_belche started working on this issue
Sep 4th, 2018 6:55am
GetHuman-t_belche shared this issue with your circles on Google+
Sep 4th, 2018 6:57am