I have purchased chips from Zynga. However, I have been on several lucky streaks and ma...

GetHuman3327617's customer service issue with Zynga from July 2019

Help with my Zynga issue
First: share to improve GetHuman3327617's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3327617 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman3327617's own words
I have purchased chips from Zynga. However, I have been on several lucky streaks and managed to get over *.*TRILLION chips. I was palying head to head with one to * guys at a ***B table. Zynga says it was transferrinf chips(even though I lot hands). They "raked" my account for the *.*T and "gave" me *M to be able to continue to play. I foolishly bought **B more chips and within a week I was over *.*T chipds again. Zynga pulled the same thing. They say they have proof but will not show it to you. Zynga is a con. They let you win, until they figure you have so much you will not be buying anymore chips, and out to the blue, they accuse you of violation some term of service and take all your chips..........BUT they give you *M so you can continue to play! Do reputable companies let "cheaters" continue to play their games or enter their establishments? This is a sophisticated scam to get you to continue to pay out money for chips! Contact your credit card company and file a dispute, I have been successful in getting my money back on several cases, that Zynga cheated me and stole my chips. I called the VIP Manager and he was quick to tell me the ATOS(Terms of Service) spells out that regardless that you purchased chips, you do NOT OWN THEM, and they still belong to Zynga who can do whatever they want with them without your authorization! BUYER BEWARE!! Play, but do NOT BUY CHIPS from ZYNGA..........wait on the free ones!!!

GetHuman3327617 did not yet indicate what Zynga should do to make this right.

How GetHuman3327617 fixed the problem

We are waiting for GetHuman3327617 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Zynga's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Zynga issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3327617
Jul 29th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4721 others
0 customers following this


GetHuman3327617 started working on this issue
Jul 29th, 2019 3:25am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies