I have purchased chips from Zynga. However, I have been on several lucky streaks and ma...

GetHuman3327617's customer service issue with Zynga from July 2019

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The issue in GetHuman3327617's own words
I have purchased chips from Zynga. However, I have been on several lucky streaks and managed to get over *.*TRILLION chips. I was palying head to head with one to * guys at a ***B table. Zynga says it was transferrinf chips(even though I lot hands). They "raked" my account for the *.*T and "gave" me *M to be able to continue to play. I foolishly bought **B more chips and within a week I was over *.*T chipds again. Zynga pulled the same thing. They say they have proof but will not show it to you. Zynga is a con. They let you win, until they figure you have so much you will not be buying anymore chips, and out to the blue, they accuse you of violation some term of service and take all your chips..........BUT they give you *M so you can continue to play! Do reputable companies let "cheaters" continue to play their games or enter their establishments? This is a sophisticated scam to get you to continue to pay out money for chips! Contact your credit card company and file a dispute, I have been successful in getting my money back on several cases, that Zynga cheated me and stole my chips. I called the VIP Manager and he was quick to tell me the ATOS(Terms of Service) spells out that regardless that you purchased chips, you do NOT OWN THEM, and they still belong to Zynga who can do whatever they want with them without your authorization! BUYER BEWARE!! Play, but do NOT BUY CHIPS from ZYNGA..........wait on the free ones!!!

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Zynga

Customer service issue
Reported by GetHuman3327617
Jul 29th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4721 others
0 customers following this

Timeline

GetHuman3327617 started working on this issue
Jul 29th, 2019 3:25am

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