I currently have two brain tumors and I’m undergoing Chemotherapy. My brain doesn’t wor...

GetHuman2227963's customer service issue with Zynga from February 2019

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The issue in GetHuman2227963's own words
I currently have two brain tumors and I’m undergoing Chemotherapy. My brain doesn’t work so well anymore. So when I thought I was backing up my old phone, I was not. I messed it up and lost everything.im just trying to get back into my old game I haven’t made any purchases but I want my progress. And I’d really like to not start from the beginning. I’ve tried through Facebook and Game Center but neither are working and giving me my old account.
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Zynga

Customer service issue
Reported by GetHuman2227963
Feb 17th, 2019 - 8 mons ago
I have an issue with Zynga too
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Seen by 5 customers so far
Similar issue to 2298 others
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Timeline
GetHuman2227963 started working on this issue
Feb 17th 6:02pm