Clicked on the Words with Friends * icon, game loaded properly for a split second, then...

GetHuman1976069's customer service issue with Zynga from January 2019

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The issue in GetHuman1976069's own words
Clicked on the Words with Friends * icon, game loaded properly for a split second, then a game board appeared (with a piece of the dictionary showing behind it) and everything froze. Only the ads appear to be working. Cannot even click on the HELP or SETTINGS icons. Only the game board for a friend appears and it's frozen. It also appears large than it was originally. Tried to restart several times, tried logging out of FB and then back in with no result. Can you help?
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Customer service issue
Reported by GetHuman1976069
Jan 16th, 2019 - 9 mons ago
I have an issue with Zynga too
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Seen by 5 customers so far
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GetHuman1976069 started working on this issue
Jan 16th 3:03pm