Ibrahim - under the email P*****@***.com He has sent me a screen shot of his current ac...

GetHuman1661062's customer service issue with Zynga from November 2018

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The issue in GetHuman1661062's own words
Ibrahim - under the email P*****@***.com He has sent me a screen shot of his current account. Under great dismay, he ( under this email account) had *** Billion chips. Now the screenshot shows that his current account is now a negative ** billion. (-** billion). We have questions as to why he has a negative balance? Why has there not been an explanation to why the account is like this? What is the procedure that can be made to return the chips, and ensure that this extreme unprofessionalism NEVER happens again? I Brandy Garcia, am trying to have complete understanding of what is going on with Ibrahim account. Looking forward to getting all of this cleared up. Thanks
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Zynga

Customer service issue
Reported by GetHuman1661062
Nov 30th, 2018 - 6 mons ago
I have an issue with Zynga too
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Seen by 6 customers so far
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Timeline
GetHuman1661062 started working on this issue
Nov 30th, 2018 4:25pm