I recently purchase from Amazon a Kindle Fire *. I previously had a Kindle Fire * wher...

GetHuman-hodel's customer service issue with Zynga from November 2018

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The issue in GetHuman-hodel's own words
I recently purchase from Amazon a Kindle Fire *. I previously had a Kindle Fire * where I had set up a Words With Friends game for the past * years. My account was Hodel***. This game with all my history did not transfer to my Fire *, and when I downloaded WWF on my new kindle, they gave me a new name of Hodel* * yet it states 'member since ****'. Is there some way that I can retrieve my history and the open games I was using until the switch in devices? I will understand it not possible, and perhaps I did something wrong, I simply don't know. BUT if I may retrieve my old history connected to my original account I'd be pleased. Thank you.
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Zynga

Customer service issue
Reported by GetHuman-hodel
Nov 23rd, 2018 - 10 mons ago
I have an issue with Zynga too
Not resolved
Seen by 6 customers so far
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