I have been a loyal player of Hit It Rich for several years. In the last few months the...

GetHuman1392378's customer service issue with Zynga from October 2018

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The issue in GetHuman1392378's own words
I have been a loyal player of Hit It Rich for several years. In the last few months the game has stolen hundreds of dollars. I purchased many, many coin packages to play the challenges especially the Rich card collections game. I bought many pkgs and got up to almost completing the first round. I opened up the game and I was knocked down to have only forty some pkgs. This happened to me twice. I finally bought enough pkgs to compete the first round. In the last two weeks I made it to status ***. Today I only have **. So all the money I spent for the pkgs was stolen from me again when all my card collections was taken. **I am asking for all my money from the first of October be put back into my account for all the pkgs I bought. To be fair, all should be returned, but I will only ask for this months. **I took several pics of my progression on my collections after the game stole the first time. *Please return my money. *******@***.com

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Zynga

Customer service issue
Reported by GetHuman1392378
Oct 22nd, 2018 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 1042 others
0 customers following this
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Timeline

GetHuman1392378 started working on this issue
Oct 22nd, 2018 7:18pm
GetHuman1392378 indicated the issue is not fixed yet.
Oct 25th, 2018 9:05pm