Not adding word points to score

GetHuman-mactippe's customer service issue with Zynga from August 2018

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The issue in GetHuman-mactippe's own words
I played a word worth ** points. Should have been added to the ** I already had...*Nothing added. ... Words with friends has consistently not added word scores to my total. This morning I scored ** points with the word “holier” and it did not get added to my score. What the **** is going on.... you want us to play all these games with people we don’t know, yet your site is not working correctly. What is happening?
The other person is losing their points too, because I am not continuing till Zynga fixes this.
Add my points to game
Oh come on.... customer for* years
Tried using your worthless “ human contact” **** —— nothing
I have an issue with Zynga too
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Zynga

Words With Friends
Customer service issue
Reported by GetHuman-mactippe
Aug 11th, 2018 - a yr ago
I have an issue with Zynga too
Not resolved
Seen by 17 customers so far
Similar issue to 613 others
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Timeline
GetHuman-mactippe started working on this issue
Aug 11th, 2018 3:58pm