I was playing in the VIP and was betting **million coins I had a balance of over **bill...

GetHuman-janiehil's customer service issue with Zynga from July 2018

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The issue in GetHuman-janiehil's own words
I was playing in the VIP and was betting **million coins I had a balance of over **billion. I put my phone down to do something for a minute when I started to play again I spinned * times and it told me to buy coins I then noticed that my bet had been raised to *billion a spin! I never in the years I have played ever bet over ** million a couple of spins only the rest of the time it is **million or less! It changed the bet I did not ! It took away ** billion!! I never have won this much before and now it’s gone ! You can look at my history of playing to see I never bet this much! This has happened to me before but not this big of amount! Why did it change the amount I was betting. Please help me I should have only be missing **millin coins not **billion.This is so unfair! Please help me get my coins back! I’ve sent a message last night along with a screen shot but still no response. I also called Mike at the VIP * times for help with no response! HELP
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Zynga

Customer service issue
Reported by GetHuman-janiehil
Jul 2nd, 2018 - a yr ago
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GetHuman-janiehil started working on this issue
Jul 2nd, 2018 6:04pm