already sent an email from your site. While playing The Wizard, stick and win, got the...

GetHuman833656's customer service issue with Zynga from June 2018

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The issue in GetHuman833656's own words
already sent an email from your site. While playing The Wizard, stick and win, got the free spins... on the * spin I got the purple balls.... was going thru the normal routine waiting for a total, was about ***,***,***, when the game just froze! Waited and waited and nothing happened... eventually the iPad shut down and I never got the points or the remaining free spins. This happened earlier this am also, but since I was not on free spins.. the points were added to my total after re-booting. FRUSTRATED is putting it mild! I have made a lot of point purchases, but am now thinking of using a new gaming site, after this fiasco, I will play out my remaining points. There are NO phone support numbers to call so someone could "see" what happened before the shutdown.**G*****@***.com****-***-****
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Customer service issue
Reported by GetHuman833656
Jun 29th, 2018 - a yr ago
I have an issue with Zynga too
Not resolved
Seen by 2 customers so far
Similar issue to 424 others
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GetHuman833656 started working on this issue
Jun 29th, 2018 5:51pm