Zynga Customer FAQ

To transfer your Zynga game data or gameplay to another device, ensure both devices are connected to the Internet. Then, download and install the Zynga game you want to transfer on your new device. Once installed, open the game and you'll have an option to login using your Zynga, Facebook, or Google account. Log in with the same account you used on your original device. After logging in, your game data should automatically sync across both devices, allowing you to continue your game from where you left off. Please note that you must also ensure the game is updated to the latest version on both devices.

We're sorry to hear about the issue you've encountered with your Gin Rummy Plus chips. Unfortunately, there can be a variety of reasons why this might have happened. It could range from a possible bug in the game to an unauthorized access of your account. We encourage you to ensure the security of your account and change your password immediately. To resolve your problem, report this issue directly to Zynga's Customer Support. They will investigate and assist you in recovering your lost chips.

This problem could potentially be a caching issue. Try clearing your cache and cookies or try using another web browser. If you are using the Zynga app, ensure that you have the most recent update as this could be a bug that has been fixed in newer versions. It's also important to verify that the image you're trying to use is within the accepted guidelines; it should be a JPG, PNG, or GIF file and not larger than 100KB. If you're still having issues, we recommend trying to upload again at a later time as there could be temporary server-side issues.

If you've accidentally blocked someone on Words with Friends, you can unblock them. Go to your profile in the game, tap on "Settings," find the “Privacy” option and tap on it. In there, you should see an option for "Blocked Players." Select it, find the player you blocked, and click on "Unblock." Please note that the process may vary a bit depending on the platform you're using (iOS, Android, or web browser).

To unblock someone on Words With Friends, follow these steps. 1. Open Words With Friends and tap on the "Menu" button. 2. Tap on "Settings." 3. Scroll down until you find the "Privacy" section. 4. Tap on "Manage Block List." 5. Find the person you want to unblock and tap on "Unblock" next to their name. This will successfully unblock the person and you'll be able to interact with them again within the game.