My charm that I had built up disappeared after updating * weeks ago! I’m not connectin...

GetHuman-tinacomp's customer service issue with Zynga from June 2018

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The issue in GetHuman-tinacomp's own words
My charm that I had built up disappeared after updating * weeks ago! I’m not connecting to Facebook so when I go to my charms, it says to connect which I haven’t had to do so in the past and was still able to use my charms plus continued to receive them! I’m an avid player and have lost potentially multi millions bc of this happening! Facebook should be a personal choice to be in and not talks to make! Please bring em back and make the coins right!
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Zynga

Customer service issue
Reported by GetHuman-tinacomp
Jun 4th, 2018 - 10 mons ago
I have an issue with Zynga too
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Seen by 2 customers so far
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Timeline
GetHuman-tinacomp started working on this issue
Jun 4th, 2018 4:36pm
GetHuman-tinacomp shared this issue with friends on Facebook
Jun 4th, 2018 4:37pm