I play Boggle. I had finished out the large board (** days of playing) and went to clai...

GetHuman645092's customer service issue with Zynga from May 2018

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The issue in GetHuman645092's own words
I play Boggle. I had finished out the large board (** days of playing) and went to claim my Super Mega Prize and it said there was an error in the game. This error error message was generated by the game. I tried for two days to claim the prize and got the error message every time. So today the game says I didn't claim the prize and started over with a smaller challenge. This is very irritating. Why couldn't I get the prize? How are you going to fix this issue?
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Zynga

Customer service issue
Reported by GetHuman645092
May 1st, 2018 - a yr ago
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Timeline
GetHuman645092 started working on this issue
May 1st, 2018 7:50am