I had a **.** game card credit get mis-direct to a facebook account. I cannot buy games...

GetHuman-jrperryj's customer service issue with Zynga from April 2018

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The issue and preferred resolution, in GetHuman-jrperryj's own words:
I had a **.** game card credit get mis-direct to a facebook account. I cannot buy games on zynga because I was falsely accused of reverting a purchase.**I did not. A year or so ago several people used this computer at their leisure.**I want Zynga to remove the block (even if for one time) so I can purchase game chips.**How simple.
I trust that Zynga will make this right and come up with a resolution that is fair.
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Zynga

Customer service issue
Reported by GetHuman-jrperryj
Apr 27th, 2018 - 3 mons ago
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Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman-jrperryj started working on this issue
Apr 27th 7:14pm