Cancel and Refund

GetHuman-thiskate's Refund issue with Zoosk from May 2019

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The issue in GetHuman-thiskate's own words
cease the contract ... I am extremely dissatisfied with your service. You may note that I have not used it after the first few weeks.**I cancelled future payments but - on looking through bank statements - I find that I have been charged another AUD$**.**.**Please refund the latter payment.**My dissatisfaction is the lies by younger guys, inappropriate local area, and the lack of matching skills. I found the site cumbersome to get around.**I should have reached out to express my concerns immediately - but I have just accepted the disappointment**Should you be willing to do so - I would also appreciate a refund of, say, **% of the original fee **I created a separate email to use this service. I have not even opened that for months.*******@***.com**I would prefer you use my main email to respond**I look forward to hearing from you. **I was going to Skype the help number but it quotes **min delay and I am in Australia!
Refunding
Trying to Skype is useless
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Refund issue
Reported by GetHuman-thiskate
May 19th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 14518 others
0 customers following this

Timeline

GetHuman-thiskate started working on this issue
May 19th, 2019 3:38am
GetHuman-thiskate indicated the issue is not fixed yet.
May 21st, 2019 8:16am
GetHuman-thiskate indicated the issue is not fixed yet.
May 27th, 2019 7:22pm
GetHuman-thiskate indicated the issue is not fixed yet.
May 31st, 2019 3:55am

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