I had an account and I just deactivated. Because I subscribed *month plan on July...
GetHuman-skunkski's customer service issue with Zoosk from October 2018
7 views | 4921 similar | 0 following
Help with my Zoosk issue
First: share to improve GetHuman-skunkski's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-skunkski's next move: talk to Zoosk when they open.
Zoosk's call center is closed now. We will send GetHuman-skunkski a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-skunkski may need:
Name on the account, email, password, phone number, date of birth, and address
The issue in GetHuman-skunkski's own words
I had an account and I just deactivated. Because I subscribed *month plan on July **, **** and charged $**.** and October **, **** and got charged $**.**. I found out it set as auto renew?? I never know that my acciunt is is set as auto renew and i didn’t get any notification of renew for option and just charged. This is total ripped off and soooo not happy about this service system and I cannot even call the customer service. *And I’m afraid of getting charged again even I deactivated my account, I see that note said “your subscription is successfully cancelled and will remain active until ********. “ does it mean i will still get charged till that time even deactivated??????*I want to get rid of my account information and my credit information permanently. Please rely asap. **Just let you know that my email was *****@***.com on that account.
GetHuman-skunkski did not yet indicate what Zoosk should do to make this right.
I have an issue with Zoosk too
How GetHuman-skunkski fixed the problem
We are waiting for GetHuman-skunkski to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Zoosk customer problems.
We can help you get Zoosk's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.