I was a member on Zoosk dating site for a week * and a half yrs ago, I left, was refund...

GetHuman1317949's customer service issue with Zoosk from October 2018

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The issue in GetHuman1317949's own words
I was a member on Zoosk dating site for a week * and a half yrs ago, I left, was refunded, am not a member, have unsubscribed and done so several times. I still get messages through that I don't want on a daily basis from Zoosk daters (I don't open the emails, just delete). I am hugely concerned that I have been in a relationship for over * yrs and it is seemingly factual I'm on a dating site. I want Zoosk to remove my photo and details as I cannot despite using the unsubscribe option many times. I contacted customer support years ago and they said they would remove my information. I am very upset at the ongoing situation and that it may impact on my relationship, cause gossip if friends or others view me on the site and I'm in a committed relationship. Please help. Thankyou.*Kind Regards,*Kathy Jenkins
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Zoosk

Customer service issue
Reported by GetHuman1317949
Oct 11th, 2018 - a mon ago
I have an issue with Zoosk too
Fixed
Seen by 4 customers so far
Similar issue to 4855 others
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Timeline
GetHuman1317949 started working on this issue
Oct 11th 10:57am
GetHuman1317949 indicated the issue is not fixed yet.
Oct 12th 11:19am
GetHuman1317949 indicated the issue is not fixed yet.
Oct 13th 8:06pm