I reserved a zipcar from *:** pm on Saturday at *** E *nd St. However, when I visited t...

GetHuman-hisanoyu's customer service issue with Zipcar from September 2018

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The issue in GetHuman-hisanoyu's own words
I reserved a zipcar from *:** pm on Saturday at *** E *nd St. However, when I visited to pick-up, there was no car. I contacted to the zipcar office and the staff transfered my reservation to another zipcar which located at South Boston Waterfront Transportation Center where was far away from *** E *nd St (** min walk). When I arrived South Boston Waterfront Transportation Center, there was no car, so I needed to contact zipcar office again to find another available zipcar. I walked additional ** min then finally got a car. But, fuel was almost empty when I started to drive.*Because of these occurrences, I had to change my plans.*I cannot believe that you are still charging me about this. I would like a refund I paid for this reservation.

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Zipcar

Customer service issue
Reported by GetHuman-hisanoyu
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 980 others
0 customers following this
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Timeline

GetHuman-hisanoyu started working on this issue
Sep 18th, 2018 3:03am