February *, ******Zillow, *I am writing in regards to our property valuation in Hearths...

GetHuman-murack's customer service issue with Zillow from February 2020

Help with my Zillow issue
First: share to improve GetHuman-murack's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-murack may need:
Email address on the account, Phone number on the account, Property address, and Full name
The issue in GetHuman-murack's own words
February *, ******Zillow, *I am writing in regards to our property valuation in Hearthstone @ Providence – Las Vegas, Nevada. *In one large square block there are ** homes with the SAME floor plan and SAME square footage. The slight exception is the three different entries, roof lines and*or foyers. *The **** and **** sq. ft houses are all exactly the same. The mistake of calculation and documenting happened with the builder- Woodside Homes. *Our house at **** Harmony Peak St. has one of the best locations in the Hearthstone community. We are on a short cross street with * houses and very little traffic. Our house is as nice or nicer than any of the others. This includes upgrades throughout the house from the builder and a completely landscaped yard in front and back that includes trees and a private back yard. *We have no children or pets so it shows well. No hard wear and tear. We tried to sell in **** and approximately ** people looked and commented how much they liked it but several said Zillow has it only worth $***,***.**. We were asking $ ***,***.** as suggested by our realtor. We would like to sell now in **** but of the ** homes with the same floor plan, same builder and built approximately the same time. Zillow has a $**,***.** difference in value and ours is at the bottom at $***,***.**. With the accessibility of information and the self-promotion of Zillow, people believe what they see and read. *Enclosed: The comparisons of Zillow appraisals on the same ** homes. *Enclosed: The comparisons that were used to update our home were *, two story homes- * of which are in the less valuable Madison Colony neighborhood. This neighborhood is built close together and has very short driveways. (Apples to oranges).*The person that did this is either inexperienced or irresponsible. A few of my neighbors who are also on the bottom of the pricing are waiting to see results of this inquiry. Please clear this up ASAP. *I’ve been in the real estate business most of my work life. This scattering of appraisals is like throwing darts to see where they land. Something is very wrong here. I wait for a response.* *Sincerely, **Ken Murack***(***)***-**** ******@***.com***** sq ft **** Harney Peak St. $***,***.******* sq ft **** Heavenly Peak St. $***,***.******* sq ft ***** Audubon Peak Ave. $ ***,***.******* sq ft **** Heavenly Peak St. $***,***.** Sold Oct. **** *$***,***.******* sq ft **** Heavenly Peak St. $***,***.******* sq ft ***** Bristol Peak Ave. $***,***.** Sold Jan. ********* sq ft ***** Rockridge Peak Ave. $***,***.******* sq ft ***** Audubon Peak Ave. $***,***.******* sq ft ***** Audubon Peak Ave. $***,***.******* sq ft ***** Bristol Peak Ave. $***,***.******* sq ft ***** Borah Peak Ave. $***,***.******* sq ft ***** Audubon Peak Ave. $***,***.******* sq ft ***** Audubon Peak Ave. $***,***.******* sq ft ***** Audubon Peak Ave. $***,***.******* sq ft ***** Audubon Peak Ave. $***,***.******* sq ft **** Heavenly Peak St $***,***.******* sq ft **** Harmony Peak St. $ ***,***.** Our House

GetHuman-murack did not yet indicate what Zillow should do to make this right.

How GetHuman-murack fixed the problem

We are waiting for GetHuman-murack to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Zillow's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Zillow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Zillow

Customer service issue
Reported by GetHuman-murack
Feb 4th, 2020 - 10 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 3413 others
0 customers following this

Timeline

GetHuman-murack started working on this issue
Feb 4th 11:48pm
GetHuman-murack indicated the issue is not fixed yet.
Feb 7th 1:17pm
GetHuman-murack indicated the issue is not fixed yet.
Feb 8th 4:11am