My home info was very old on your listing for *** Bel Air DR NW in North Canton, Ohio...

GetHuman-lynnshea's customer service issue with Zillow from October 2018

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The issue in GetHuman-lynnshea's own words
My home info was very old on your listing for *** Bel Air DR NW in North Canton, Ohio. Your "Zestimate" said $***k. This was before it was sided, new furnace, increased square footage, updated kitchen and bath, etc. We updated this info about a week and a half ago, including adding updated photos. Still the Zestimate reads $****$***. This is killing the attempted sale of our home. If Zillow will not update the Zestimate, we should have the option to remove the listing all together. This is completely ridiculous. We had been thinking of paying the fee to list the house on your site, but not if the Zestimate is not updated. You are basing your Zestimate on over ** yr old information. Please reply with a solution to this huge problem we are having with your site. Thank you, Lynn Shea

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Zillow

Customer service issue
Reported by GetHuman-lynnshea
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 4922 others
0 customers following this

Timeline

GetHuman-lynnshea started working on this issue
Oct 16th, 2018 3:40am