I have a listing on Zillow for my home at **** *th Avenue, Tacoma, WA. My realtor agen...

GetHuman-wolfail's customer service issue with Zillow from August 2018

3 views
 | 
3555 similar
 | 
0 following
Help with my Zillow issue
First: share to improve GetHuman-wolfail's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wolfail's next move: talk to Zillow when they open.
Zillow's call center is closed now. We will send GetHuman-wolfail a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-wolfail's own words
I have a listing on Zillow for my home at **** *th Avenue, Tacoma, WA. My realtor agent, Annice Okos, posted the sale offering on NWMLS three days ago, with only about * photos. Two days ago, we added ** more photos to the MLS listing, bringing the total photos to **. I hoped that Zillow would “refresh” my Zillow post using the added photos - You keep suggesting in emails that I “need to add more photos.” I agree! * photos is not enough!**I then went into my Zillow account and manually added about ** photos and tried to switch you away from using the mere ** from my MLS listing. Unfortunately, in two days now, you still only are using the original * photos.**Please either (*) post the ** or so photos from my Zillow account (my preference) or (*) refresh my Zillow account, using the ** photos from the NWMLS sale look sting for my property.**If you have any questions, please call me, Teri Wolf, at (***) ***-**** or my email, wolf *****@***.com (you’ll note that both my phone and email address match my Zillow account information.**My life sting has garnered over *** hits in the last few days - the most for any house in my price category in my area. Unfortunately, the hits don’t do me any good as there are not anywhere enough photos, with the result that people wonder what’s wrong inside the house that I’m not showing. Please, ASAP, post more photos with my listing. Thank you!*Teri Wolf
GetHuman-wolfail did not yet indicate what Zillow should do to make this right.
I have an issue with Zillow too
How GetHuman-wolfail fixed the problem
We are waiting for GetHuman-wolfail to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zillow's attention and get better help faster. Tap below to get started.
Having Zillow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Zillow email you?
This email address isn't valid
Follow this issue
See how GetHuman-wolfail fixes it.
This email address isn't valid

Zillow

Customer service issue
Reported by GetHuman-wolfail
Aug 24th, 2018 - 4 mons ago
I have an issue with Zillow too
Not resolved
Seen by 3 customers so far
Similar issue to 3555 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Phone number on the account
Property address
Full name
Timeline
GetHuman-wolfail started working on this issue
Aug 24th 5:11pm