Hi,**Please help! We have contacted the general Zillow contact link twice now since Jul...

GetHuman858381's customer service issue with Zillow from July 2018

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The issue in GetHuman858381's own words
Hi,**Please help! We have contacted the general Zillow contact link twice now since July *, but have not received any response. (We contacted you from *****@***.com)**On Friday, June **, we listed our second home (condo) for rent on Zillow and also applied to use your Rental Manager. On Sunday, after waiting three days pending review, Zillow declined our listing altogether. Simultaneously, we also noticed that suddenly the other existing rental listings by other condo homeowners in our building were suddenly removed from Zillow as well.*What has happened?****This address at *** Boulevard, Atlanta contains mostly privately-owned condos like ours which were converted from apartments to condos in ****, but there is also one other building that has not yet been converted from apartments and is managed by a corporation.*On Sunday, July *, *Zillow*removed all rental listings for the privately-owned condo units in all the other buildings and*yet allowed rental listings only for that separate commercial apartment building next door. Today, we see that even those have been removed but one condo owner is now listing their rental.**On the Zillow site, we were asked for the name of our business. Since we are not real estate professionals, we did not have a company to enter so we made up a name. Could this be part of the problem? I tried to delete that, but now it won't let me delete the info.*We do not own multiple units, we only have one condo that we wish to rent. You can view our attached County Property Report or at this link to see that we are a single owner.*https:**qpublic.schneidercorp.com*Application.aspx?AppID****&LayerID******&PageTypeID**&PageID*****&Q***********&KeyValue**********LL*******Please help! Our previous requests to Zillow for help on Sunday and again on Tuesday have been unanswered**Bill Gornto and Judy Smith

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Customer service issue
Reported by GetHuman858381
Jul 7th, 2018 - 5 years ago
Seen by 18 customers so far
Similar issue to 2354 others
0 customers following this
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GetHuman858381 started working on this issue
Jul 7th, 2018 5:22pm
GetHuman858381 indicated the issue is not fixed yet.
Jul 9th, 2018 8:33pm

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