I have received several fraudulent text messages, through your system. These fraudulent...

GetHuman-muskegon's customer service issue with Zillow from June 2018

Help with my Zillow issue
The issue in GetHuman-muskegon's own words
I have received several fraudulent text messages, through your system. These fraudulent messages are resulting in charges being applied to the accounts of real estate agents. **Information is being entered into your forms, and directing it towards me. This is being done by a larger company, which I know the name of, and I have their IP address.**I had problems with the company, and immediately after getting off the phone with them, they illegally texted me. After notifying them of their violations, they then immediately entered, multiple times, my information into your forms. **I need to know if you can help me track down the IP address used, so I can report the criminal activity.**I can be reached at ***-***-****, in addition to the email address entered in the form.
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Zillow

Customer service issue
Reported by GetHuman-muskegon
Jun 13th, 2018 - 9 mons ago
I have an issue with Zillow too
Fixed
Seen by 6 customers so far
Similar issue to 1300 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name
Timeline
GetHuman-muskegon started working on this issue
Jun 13th, 2018 8:10pm
GetHuman-muskegon indicated the issue is not fixed yet.
Jun 13th, 2018 10:53pm
GetHuman-muskegon indicated the issue is not fixed yet.
Jun 15th, 2018 4:27am
GetHuman-muskegon indicated the issue is not fixed yet.
Jun 20th, 2018 5:27pm
GetHuman-muskegon indicated the issue is not fixed yet.
Jun 20th, 2018 5:28pm