My daughter had purchased a jacket to gift me on *th oct from Zara showroom, Viviana ma...

GetHuman-friendsi's customer service issue with Zara from October 2018

10 views | 255 similar | 0 following
Help with my Zara issue
Next: our robot will wait on hold for GetHuman-friendsi to get a Zara rep on the line!
Always use the GetHuman Phone to call Zara. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-friendsi's own words
My daughter had purchased a jacket to gift me on *th oct from Zara showroom, Viviana mall Thane.*We stay in nasik which is around *** kms away from Thane, we are regular customers and big fan of Zara product.*This particular jacket has a very hard fabric , and after wearing it I realised that product is not worth, I wanted it to be replaced, but the sad part is that my daughter lost the bill of same in travel. I spoke couple of times to store manager and sales person as well, they explained me how replacement is not possible without a bill.*But I still have a hope that's why I am writing this mail, if product is not replaced it won't be used either,**Please help. It's bit emotional issue as daughter has gifted me.**I hope my problem will be considered and Zara will not let me down**Thanks

GetHuman-friendsi did not yet indicate what Zara should do to make this right.

How GetHuman-friendsi fixed the problem

We are waiting for GetHuman-friendsi to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Zara's attention and get better help faster. Tap below to get started.
Having Zara issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-friendsi fixes it.
This email address isn't valid

Zara

Customer service issue
Reported by GetHuman-friendsi
Oct 13th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 255 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-friendsi started working on this issue
Oct 13th, 2018 2:05am
GetHuman-friendsi indicated the issue is not fixed yet.
Oct 14th, 2018 3:20am
GetHuman-friendsi shared this issue with friends on Facebook
Oct 14th, 2018 3:21am
GetHuman-friendsi indicated the issue is not fixed yet.
Oct 15th, 2018 5:57am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians