Hello, I purchased the new leather mules (black pointy slides) and ill be ***% honest...

GetHuman1309250's customer service issue with Zara from October 2018

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The issue in GetHuman1309250's own words
Hello, I purchased the new leather mules (black pointy slides) and ill be ***% honest I wore them to work and they were the MOST PAINFUL slides I ever wore, they were tight from the top of my foot and gave me a blister. I purchased them at the Topanaga Mall in Woodland Hills CA last week , I have my receipt as well. My question and HUGE HUGE FAVOR is can I at least exchange them for a different shoe OR maybe a size ** since this size is a ** maybe I need a bigger size? please if their is anything YOU can do for me, I am not asking for a refund i dont want a fund i shop at ZARA all day everyday (lol) these shoes were just painful on me and on the top of my food left me a blister and cuts my circulation. Please let me know what you can do to help me.

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Customer service issue
Reported by GetHuman1309250
Oct 10th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 249 others
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GetHuman1309250 started working on this issue
Oct 10th, 2018 3:20pm