A few months back I ordered YouTube premium for my cell for $**.** a month. That amoun...

GetHuman-bobbi_'s customer service issue with YouTube from December 2020

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The issue in GetHuman-bobbi_'s own words
A few months back I ordered YouTube premium for my cell for $**.** a month. That amount was to be added to my cell phone bill. I noticed that for * months in a row, you added double the payments on my cell bill. So I canceled my account with you on October **th I got my phone bill yesterday and you friggin charged my cell phone bill again. I would like to be reimbursed for the * months that you took double payments and this last month that is a total of $**.** this is getting on my nerves I don't have a job thanks to covid. I can't collect CERB cheques to supplement my income. * However I do know my rights . I will go above your head

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YouTube

Customer service issue
Reported by GetHuman-bobbi_
Dec 2nd, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 14549 others
0 customers following this

Timeline

GetHuman-bobbi_ started working on this issue
Dec 2nd, 2020 2:35am