I’m recovering from open heart surgery, I have not worked in * months. My car is curren...

GetHuman-peterloc's Refund a Charge issue with YouTube from November 2019

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The issue in GetHuman-peterloc's own words
I’m recovering from open heart surgery, I have not worked in * months. My car is currently being repaired. I have no money. I had *.** dollars in my checking account and without my authorization you charged me **.** for you tube premium now I’m minus *.**. My bank is going to charge me **.** in insufficient funds not including the **.** you charged me without my permission. Considering my financial situation where I no money for food you think I can’t live without You Tube premium? I rather have You Tube premium then eat? This is ludicrous, you make it impossible to contact you by phone. One number I was told it would be a hour and a half wait on the phone after an hour a recording came on and said all representatives stepped away from their desks and hung up on me. BTW I received no confirmation in my G mail account confirming any transactions with your company. I found out when I CALLED MY BANK AND FOUND OUT your charge overdrew my account. I would expect someone to contact me ASAP. Peter Lochridge

GetHuman-peterloc did not yet indicate what YouTube should do to make this right.

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YouTube

Refund a Charge issue
Reported by GetHuman-peterloc
Nov 12th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 41347 others
0 customers following this

Timeline

GetHuman-peterloc started working on this issue
Nov 12th, 2019 8:53pm

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