On my loggon account I keep getting mostly non English videos. I marked English when I...

GetHuman-troglor's customer service issue with YouTube from February 2019

1 view
 | 
20899 similar
 | 
0 following
Help with my YouTube issue
GetHuman-troglor's next move: try the YouTube help center again.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-troglor will want to follow the link below to head to their help center. We will check on GetHuman-troglor later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-troglor may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman-troglor's own words
On my loggon account I keep getting mostly non English videos. I marked English when I created my account. Before your change in how videos were selected, I received videos related to my search history. Now I never get any videos related to my search history. Logging on or not, it is the same videos. If fact, if I do not log on I get more English videos that if I do log on. I seem to get a lot from the mid east, looks like Iran, Iraq...etc, a lot from India. So now the English videos do not get paid for advertisements because I never get them. Had to stop watching YouTube as I read and speak English and I do not get English Videos any more. I do not know why I am receiving them as I never watch non English videos ever. Loss to your company.
GetHuman-troglor did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-troglor fixed the problem
We are waiting for GetHuman-troglor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-troglor fixes it.
This email address isn't valid

YouTube

Customer service issue
Reported by GetHuman-troglor
Feb 28th, 2019 - 3 mons ago
I have an issue with YouTube too
Not resolved
Seen by 1 customer so far
Similar issue to 20899 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-troglor started working on this issue
Feb 28th 1:14pm
GetHuman-troglor shared this issue with others over email
Feb 28th 1:14pm