Hi, good evening.**I’m reaching out to you because I have a problem with my Youtube sub...
GetHuman-elthda's customer service issue with YouTube from December 2018
Help with my YouTube issue
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The issue in GetHuman-elthda's own words
Hi, good evening.**I’m reaching out to you because I have a problem with my Youtube subscription. I downloaded the subscription like two months ago and the background playing never worked. I tried to contact you guys and never got a response. So I was charged for that month for no reason because I was not able to used it. Now I just downloaded it again, and I’m having the same problem. Background playing is not working and I do not find the option in my settings for me to do something. I deleted and downloaded the app again and it’s still the same. Is there anyway that you guys can help me with this? Because as I’d told you, I just downloaded it again and I was already charge. I do not want whatever happened the last time to happen again because at the end of the day, is almost $** the price that I’m paying for this service that I’m not even using.**Thank you and I’ll be waiting for a response.
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