Hi, good evening.**I’m reaching out to you because I have a problem with my Youtube sub...

GetHuman-elthda's customer service issue with YouTube from December 2018

3 views
 | 
10841 similar
 | 
0 following
Help with my YouTube issue
First: share to improve GetHuman-elthda's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-elthda's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elthda will want to follow the link below to head to their help center. We will check on GetHuman-elthda later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-elthda may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman-elthda's own words
Hi, good evening.**I’m reaching out to you because I have a problem with my Youtube subscription. I downloaded the subscription like two months ago and the background playing never worked. I tried to contact you guys and never got a response. So I was charged for that month for no reason because I was not able to used it. Now I just downloaded it again, and I’m having the same problem. Background playing is not working and I do not find the option in my settings for me to do something. I deleted and downloaded the app again and it’s still the same. Is there anyway that you guys can help me with this? Because as I’d told you, I just downloaded it again and I was already charge. I do not want whatever happened the last time to happen again because at the end of the day, is almost $** the price that I’m paying for this service that I’m not even using.**Thank you and I’ll be waiting for a response.
GetHuman-elthda did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-elthda fixed the problem
We are waiting for GetHuman-elthda to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-elthda fixes it.
This email address isn't valid

YouTube

Customer service issue
Reported by GetHuman-elthda
Dec 7th, 2018 - 5 mons ago
I have an issue with YouTube too
Not resolved
Seen by 3 customers so far
Similar issue to 10841 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-elthda started working on this issue
Dec 7th, 2018 9:01pm