To whom it may concern,**My daughter and her best friend at the time, like ** years ago...

GetHuman-erin_kel's customer service issue with YouTube from October 2018

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The issue in GetHuman-erin_kel's own words
To whom it may concern,**My daughter and her best friend at the time, like ** years ago, started a channel and you know she’s in her **s now and I got goofy on there too and we just wanted to delete the account the only thing is, is she cannot remember her Gmail for the account or the one that she does remember she’s not sure if it’s the right one… and she doesn’t have the back up email, doesn’t use it anymore and can’t figure out which one it is!! And, so it’s just... we’re kind of trapped, because we wanted to delete these videos just because for professional reasons* we just don’t want them out there. So if you could help us out* how to recover the account and then delete. Like how you guys can find out it’s really us that sort of thing, so we can go in delete the videos we want or the whole channel!! Anyways any help would be appreciated!! **Sincerely, Erin and Mannon Kelley

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YouTube

Customer service issue
Reported by GetHuman-erin_kel
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 5465 others
0 customers following this

Timeline

GetHuman-erin_kel started working on this issue
Oct 16th, 2018 5:13pm

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