Good morning,*I had signed up last week for a trial of the YouTube TV channel. The tria...

GetHuman-luvmyk's customer service issue with YouTube from October 2018

4 views | 5459 similar | 0 following
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The issue in GetHuman-luvmyk's own words
Good morning,*I had signed up last week for a trial of the YouTube TV channel. The trial was set to expire Tuesday I believe. *On Sunday, ***** I was offered a month of Premium viewing for $**.** as opposed to the $**.** that I was all set to cancel on Sunday. *I signed up for this new promotion as it made more sense economically. I looked on iTunes for a place to cancel my original subscription however there was nothing listed there or in YouTube. *I was under the impression this new offer cancelled the original.*This morning my bank statement showed a charge for the amount of $**.**. I tried to cancel this promotion in good faith. Please reverse this charge for me.**Thank you, **Sandie Streufert

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Customer service issue
Reported by GetHuman-luvmyk
Oct 16th, 2018 - 4 years ago
Seen by 4 customers so far
Similar issue to 5459 others
0 customers following this
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GetHuman-luvmyk started working on this issue
Oct 16th, 2018 4:30pm
GetHuman-luvmyk indicated the issue is not fixed yet.
Oct 17th, 2018 5:20pm