I myself already had YouTube Red and the YouTube music channel. I saw that for an addit...

GetHuman-billiere's customer service issue with YouTube from October 2018

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The issue in GetHuman-billiere's own words
I myself already had YouTube Red and the YouTube music channel. I saw that for an additional $* per month I could add my husband and he could have the services as well. We finally got him on there after many trial and error situations, but now I'm seeing that my account has been charged $*.** and $*.** for the prorated * days left of the billing cycle. I'm guessing this means I'm going to be charged twice again on October *th. Since there's no way possible to actually speak to anybody at YouTube, I am finding this incredibly frustrating. My Google account is under Billie N*****@***.com, & my husband's account (who is now on my family plan) is under DavidR*****@***.com. How do I rectify this so I am refunded the ** or ** cents, and I am not charged twice monthly from here on out?*Thank you, *Billie Reiss

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YouTube

Customer service issue
Reported by GetHuman-billiere
Oct 2nd, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 4384 others
0 customers following this

Timeline

GetHuman-billiere started working on this issue
Oct 2nd, 2018 4:06am

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