Hello,*I work nights at the hospital and my delivery was attempted at **:** when I was...

GetHuman4952545's Problem With a Delivery issue with Yodel from June 2020

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Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman4952545's own words
Hello,*I work nights at the hospital and my delivery was attempted at **:** when I was asleep, on the ******. I only have one missed delivery card meaning it was only attempted once, however the card says it has been attempted the maximum number of times. I am working around **-** hours per week due to the current covid-** pandemic and would appreciate more leniency around this. I do not drive and live In Middlesbrough, so do not want to put my patients at risk by travelling by public transport to Stockton, where your collection point is, it is also quite a journey from my current address. I am working **.* hour shifts for the next * days so do not have the time to collect this. Is there any way I can receive the parcel through another delivery? Or what will happen if my parcel gets sent back to the shop? Will I receive a refund?

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Yodel

Problem With a Delivery issue
Reported by GetHuman4952545
Jun 15th, 2020 - a year ago
Not resolved
Seen by 22 customers so far
Similar issue to 1516 others
0 customers following this

Timeline

GetHuman4952545 started working on this issue
Jun 15th, 2020 9:36am

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